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Air India Launches Baggage Tracking Feature: Learn How to Use the New Feature for Real-Time Status of Your Checked Bags

Air India Launches Baggage Tracking Feature: Learn How to Use the New Feature for Real-Time Status of Your Checked Bags

by Travelopod

July 30, 2024


Air India Launches Baggage Tracking Feature

Tata-owned, Air India launches baggage tracking feature on its website and mobile application. Air India is one of the select few airlines in the world to provide this convenience directly to guests without any intervention from airline staff, according to a media statement.

How and Why Air India Launches Baggage Tracking Feature?


Checked baggage loss or delay is a major concern for international travelers, leading to stress and frustration, especially when traveling for significant events like weddings or family gatherings. Recently, an Indian scholar from the University of California faced this issue when her checked bags were not loaded onto her Air India flight from San Francisco to Bangalore. 

In response to numerous complaints about lost, delayed, or undelivered checked bags, Air India has introduced a new end-to-end baggage tracking feature on its website and mobile app. This innovative tool provides real-time information about the status of your checked bags from departure to arrival, ensuring a smoother travel experience. On your next flight with Air India, you can easily track your bags for a worry-free journey.

How to Use Air India’s Checked Baggage Tracker?


Air India’s Checked Baggage Tracker

To use the Air India checked baggage tracker, follow these steps:

  1. Visit the Air India Website: Go to the Air India website and navigate to the "Book and Manage" tab.
  2. Track Your Bags: Click on "Track Your Bags" and enter your booking reference number and last name, or your bag tag number and flight number.
  3. Get Real-Time Updates: Click the submit button to receive real-time notifications about the status of your checked baggage from drop-off to destination.

The "My Trips" section of Air India’s mobile app also features the same tracking tool, allowing you to scan the barcode on your baggage receipt for real-time updates.

What are the Key Features of Air India’s Checked Baggage Tracker?


Air India’s baggage tracking feature becomes active as soon as you check in your bags within three hours prior to your flight’s scheduled departure and remains functional until 24 hours after your scheduled arrival at your destination. This tool allows you to track your bags through key touchpoints, including check-in, security clearance, aircraft loading, transfer, and arrival.

This feature is accessible to all passengers, regardless of travel class, ensuring everyone can monitor their baggage status. Whether you’re flying economy or business class, the tracking tool keeps you informed about the location of your bags.

Does Air India’s Baggage Tracking Tool Work Across Multiple Flight Segments?


Yes, Air India's new tool allows for end-to-end tracking of your checked bags across multiple flight segments in your itinerary. This functionality extends even if some segments are operated by Air India’s interline or codeshare partners, such as Lufthansa, United Airlines, or British Airways.

Can You Track Multiple Checked Bags Together?


Absolutely! Air India’s Checked Baggage Tracker enables you to check the real-time status of multiple checked bags within the same reservation. If you're traveling with family or have multiple bags, you can track all of them simultaneously and receive real-time notifications in one convenient interface.

Benefits of Air India’s Baggage Tracking Feature


As Air India launches baggage tracking feature it comes with several benefits:

  • Peace of Mind: Travelers can rest easy knowing the exact location of their checked bags.
  • Convenience: Real-time updates help in planning and reducing anxiety about baggage delays or losses.
  • User-Friendly: The tool is easy to use and accessible via both the website and the mobile app.
  • Comprehensive Tracking: Covers all key touchpoints in the baggage journey and works across multiple flight segments and interline partners.

Frequently Asked Questions


1. How do I track my checked bags on Air India?


To track your checked bags, visit the Air India website or use the mobile app. Enter your booking reference number and last name, or the bag tag number and flight number to get real-time updates.

2. Can I track multiple bags on the same reservation?


Yes, you can track multiple checked bags on the same reservation. The tool allows you to view the real-time status of all your bags in a single interface.

3. Does the baggage tracking feature work for flights operated by Air India’s partners?


Yes, the tracking feature works across multiple flight segments, including those operated by Air India’s interline or codeshare partners like Lufthansa, United Airlines, and British Airways.

4. When does the baggage tracking feature start working?


The baggage tracking feature starts working three hours prior to your scheduled flight departure and continues to provide updates until 24 hours after your scheduled arrival at the destination.

5. Is the baggage tracking feature available for all classes of travel?


Yes, the baggage tracking feature is available to all travelers, from economy to business class flights.

Key Takeaway


As Air India launches a baggage tracking feature, this makes a significant enhancement for travelers, providing real-time updates and peace of mind. By utilizing this tool, you can ensure that your travel experience is smooth and stress-free, with no worries about the whereabouts of your checked bags. So, book your Air India flights to India with Travelopod and worry less about your baggage.

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