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Air India's New Self-Service Facility: A Breeze Through Check-In

Air India's New Self-Service Facility: A Breeze Through Check-In

by Travelopod

September 21, 2023

Good News for all International and Domestic Travelers as Air India is to speed up check-in baggage with self-service facilities.

Air India's New Self-Service Facility: A Breeze Through Check-In

Picture source: Air India

Air India Takes Customer Experience to New Heights with Self-Service Check-In and Baggage Drop!

Air India has become the first Indian carrier to offer an integrated self-service check-in and baggage drop service at Terminal 3 of Delhi Airport for domestic and international flights. The airline plans to introduce the same facility at other airports in India and around the globe, which will make it even more attractive to international travelers.
It is very beneficial for travelers who have connecting flights within India. For example, If you're flying from New York to Hyderabad via Delhi then your baggage check-in and drop will be very speedy.
Is the Self-Service Facility Available For Flights to India Yet?

No, as of now it is available for all domestic and Australia-bound flights; other international routes are to be added soon. But in the coming days, the service for hassle-free outbound check-in will be expanded to those booking Air India flights to India from the USA and other countries.
What is the Self-Service Facility?

Air India's self-baggage drop and self-check-in facility at Delhi's Indira Gandhi International Airport lets travelers skip the line at traditional check-in counters and manage the entire digital check-in process by themselves. At these smart self-service kiosks in Terminal 3, Air India passengers can check in for domestic and international flights and then head straight to security.

What is the Benefit of Air India’s Integrated Self-Service Facility?
During peak travel seasons, the influx of arriving international passengers can make reclaiming checked bags and rechecking them for domestic connections a tedious and time-consuming process.
But, Air India travelers can now breeze through the check-in process with a seamless digital experience. At the self-service kiosks, passengers can print their boarding passes and baggage tags, and drop off their bags on their own, without having to wait in line at a traditional check-in counter.

Air India's new self-service check-in and baggage drop service is a testament to the airline's commitment to providing its guests with a world-class travel experience. With this new service, Air India is making it easier and more convenient for passengers to get to their gate and start their journey.

For a fact, Air India's self-check-in and baggage drop facility for international arrivals in New Delhi is a boon for travelers who are flying from the United States, Australia, New Zealand, Europe, Singapore, and other countries. It offers a competitive advantage over passengers of other airlines, who often have to queue up at manned counters for domestic flights.

What if You Need Assistance?

If you need assistance then Air India's Service Assurance Officers are available at Delhi IGI and other Indian airports. They will help you with checked baggage reclaim and/or recheck-in, or any other on-ground support you may need.

Overall, Air India's new self-service check-in and baggage drop facility is a positive development for both the airline and its passengers. It offers a number of advantages that make the travel experience more seamless and convenient.

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